Order Changes & Cancellations:
- You can change your order within 6 hours of purchase by emailing support@aztrendshirt.com.
- After 6 hours, changes or cancellations are not possible.
- Personalized items cannot be changed after ordering.
We cannot offer returns or refunds for:
- Most delivered items, as they are custom-made.
- Items on sale or promotion.
- Incorrect sizing or color chosen by the customer.
We will offer a replacement or refund if:
- Your order arrives damaged or defective (you have 7 days to claim).
- You receive the wrong item.
- Your order doesn’t arrive within 45 business days.
How to claim a replacement or refund:
- Email support@aztrendshirt.com with photos showing the problem (within 7 days of receiving the item).
- We will then process your request and issue a replacement or refund if applicable.
Keep in mind:
- You don’t need to return the original item (unless requested).
- It may take some time for your bank to process the refund.
- You are responsible for any shipping costs if you choose to return an item we didn’t request.
We are not responsible for:
- Loss or damage due to incorrect shipping information provided by the customer.
- Loss or delivery failure due to the recipient being unavailable.
Contact us at support@aztrendshirt.com with any questions.